SCOPE  

Responsible for assisting the Chief of Security and other Security personnel with protection of O.C.H.A. residents and property by providing accurate radio contact and related security support.

ACCOUNTABILITY  

Responsible to the Chief of Security through assigned supervisors.

DUTIES 

Responsible for answering all incoming telephone calls and maintaining an accurate and complete log of such calls.  Responsible for knowledgeable operation of radio communications equipment; maintaining radio communications with all security patrols; and, providing expeditious response to all calls, especially to emergency situations.  Maintains radio contact with the Oklahoma City Emergency Operations Center, Civil Defense, Weather Department, Highway Patrol; all County and City Agencies; and, other emergency service agencies that would be activated in event of a natural or man-made disaster.  Follows standardized procedures and formats in preparation of all forms used in carrying out duties, and maintains chronological files of all forms.  Performs complete inventory of equipment items in dispatch responsibility area at beginning of each shift, notes discrepancies, if any.  Performs other duties as assigned.

REQUIRED: High School Diploma, or equivalent.  Good telephone voice and a general knowledge of filing systems. Appropriate clerical, typing and computer skills. Ability to deal effectively and courteously with the public and exercise a high degree of judgment, tact and diplomacy in dealing with residents.  Ability to retain proprietary information as confidential.  Ability to comply with Authority attendance policies.

PREFERRED: Previous dispatch or office experience.